Terms of Use.

1 What the Platform does

ATHLX Performance connects to the wearable devices athletes already use, collects the sleep, heart rate and training data the athlete approves, and turns it into training load, readiness and recovery insights for the athlete’s coaches.

The Platform works with data from multiple wearable providers. The providers currently supported are listed in the Privacy Policy.

2 Who may use the Platform

The Platform is used by two groups: athletes, who connect their wearable account, and coaches and staff, who use the dashboard on behalf of an organization such as a club, team or federation (“Organization”).

3 Athletes

An athlete joins through an invitation from an Organization. The athlete’s only action on the Platform is to connect their wearable account by signing in with the wearable provider and approving the data to be shared. By connecting, the athlete consents to ATHLX collecting that data from that moment onward and sharing the results with the coaches named in the invitation.

An athlete can stop sharing at any time by removing ATHLX’s access in their wearable account settings, or by contacting their Organization or us at info@athlx.ai. Athletes can also ask us to delete their data, as described in the Privacy Policy.

4 Coaches and Organizations

Coaches and staff must keep their sign-in details confidential and are responsible for activity on their accounts. Tell us right away at info@athlx.ai if you suspect unauthorized access.

Organizations must invite only athletes they work with, describe accurately in each invitation who will see the athlete’s data, and obtain consent from a parent or legal guardian before inviting an athlete under 18.

Coaches and Organizations may use athlete data only for training planning, load management and day-to-day availability. They must not use it as the basis for contract, salary, transfer, hiring or insurance decisions, and must not share it outside the Organization except as the law requires.

An Organization that subscribes to ATHLX may also sign a separate agreement with us. If that agreement conflicts with these Terms, the separate agreement governs for that Organization.

5 Wearable providers

Wearable devices and accounts are provided by their manufacturers under their own terms and privacy policies. ATHLX is not responsible for those devices or services, including their accuracy, availability or data practices.

Wearable providers may change, limit or end the data access the Platform relies on. If that happens, some features may stop working for that provider’s devices. We will tell affected Organizations as soon as reasonably possible.

6 Not medical advice

The Platform is for sports performance and training support. It is not a medical device. It does not diagnose, treat, cure, prevent or monitor any disease or medical condition, and it is not an emergency service.

Heart rate, HRV, HRR, sleep, training load, readiness and recovery outputs are estimates. Their accuracy depends on the wearable, how consistently it is worn and how much data is available, and they may be incomplete or wrong. Any health concern should be discussed with a qualified healthcare professional.

7 Training safety

Physical training carries an inherent risk of injury. Coaches and athletes are solely responsible for training decisions, including any decision to increase, reduce or change training based on ATHLX indicators. ATHLX does not guarantee any performance result or that training will be safe or injury-free.

Athletes should stop exercising and seek medical help if they have chest pain, fainting, unusual shortness of breath or other warning signs, whatever the Platform displays.

8 Fees

Athletes do not pay to use the Platform. Organizations pay the fees agreed with ATHLX, on the payment terms set out in their order or agreement. Fees are exclusive of applicable taxes unless stated otherwise.

9 Acceptable use

You must not: access an athlete’s data without authorization; invite people without a genuine coaching relationship; share your sign-in details or let others use your account; break or bypass security or usage limits; upload malicious code; scrape or bulk-download the Platform; copy, modify, reverse engineer or decompile the software, except where the law allows despite this restriction; resell or sublicense the Platform without a written agreement with us; or use the Platform unlawfully or to infringe anyone’s rights.

10 Data and intellectual property

Athletes keep their rights in their data. ATHLX hosts, stores and processes it only to provide the Platform and as described in the Privacy Policy. This is not a sale of personal data, and ATHLX does not share athlete data with third parties.

ATHLX owns the Platform, including its software, algorithms, indicators, design, content and trademarks. We grant Organizations and their coaches and staff a limited, non-exclusive, non-transferable right to use the Platform for their authorized team use during their subscription, subject to these Terms.

11 Availability and changes to the Platform

We work to keep the Platform reliable, but we do not guarantee uninterrupted or error-free access. Maintenance, changes by wearable providers and technical failures may affect availability or data collection.

We may improve, change or discontinue features. If we discontinue the Platform as a whole, we will give Organizations reasonable notice and refund prepaid fees for the unused period.

12 Disclaimers

To the extent the law allows, the Platform and its indicators are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. This section does not exclude any warranty or consumer right that cannot be excluded by law.

13 Limitation of liability

To the extent the law allows, ATHLX is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or opportunities, arising from the Platform. ATHLX’s total liability for all claims relating to the Platform or these Terms is limited to the greater of the fees paid to ATHLX for the Platform in the 12 months before the claim or CAD 100.

These limits do not apply where the law prohibits them, including liability for death or personal injury caused by negligence, for fraud, or for rights that cannot be waived.

14 Organization responsibility

Each Organization is responsible for how its coaches and staff use the Platform and athlete data. An Organization will compensate ATHLX for reasonable losses and legal costs resulting from third-party claims caused by its breach of these Terms or its unlawful use of athlete data.

15 Suspension and termination

Athletes may stop sharing at any time, and Organizations may stop using the Platform at the end of their subscription. We may suspend or close an account for serious or repeated breaches of these Terms, fraud, security threats or unlawful activity. Where reasonable, we will give notice first and a chance to fix the problem; urgent risks may require immediate action.

When access ends, athlete data is handled as described in the Privacy Policy. Sections that by their nature should continue, including those on data and intellectual property, disclaimers, liability and governing law, survive termination.

16 Governing law and disputes

These Terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Disputes will be heard by the courts of British Columbia. If you are a consumer, you keep any right your local law gives you to bring a claim in your home courts and to the protection of your local consumer laws.

Before starting a formal claim, please contact us at info@athlx.ai so we can try to resolve the issue informally.

17 Changes to these Terms

We may update these Terms. We will post the new version on this page with its date and, for material changes, notify Organizations and connected athletes by email at least 30 days before the changes take effect. Anyone who does not agree may stop using the Platform before then.

18 General

These Terms, the Privacy Policy and any separate Organization agreement are the entire agreement about the Platform. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger or sale of our business, subject to the Privacy Policy. We are not responsible for delays caused by events beyond our reasonable control.

19 Contact

ATHLX AI Ltd.
British Columbia, Canada
Email: info@athlx.ai
Website: https://www.athlx.ai